Return Policy:

By purchasing from us you are agreeing to the following terms (Effective 01/08/2024).

All returns must be received within 14 days. This trackable time frame is measured from date of arrival to the customer until date of return initiation. For local pickups, all returns must be received within 14 days of purchase (not 14 days from date of pick up). Please include packing slip with all returns. Please keep your return tracking number to assist our team to provide an estimate for store credit processing. All approved returns are refunded back as store credit. Store credit never expires. Returns can be shipped to Rustic Rhinestone Boutique 209 E McLeroy Blvd Unit A, Saginaw, TX 76179.

Once return is received, please allow 24 hours for an approval of your return. Approved returns will be processed within 3-5 business days. You will receive a refund notification. Our business days are Tuesday - Friday, 10-6 CST.

Damaged items should be reported within 4 days from date of receipt. Please notify us of this by email or Facebook messenger.

Exact colors and patterns of merchandise may vary due to photography, indoor/outdoor lighting, dye lots and device screen resolution. These situations do not qualify as a defect. If returned for this purpose the buyer will be responsible for return shipping.

Returns must be unworn, unwashed, and have all original tags attached. Returned items appearing to have been worn, washed, stained, or smell of smoke or perfume will be denied.

Shoes must be returned with zero wear. Wear pattern will deem it non-returnable.

Items listed below are FINAL SALES and are not returnable.

Upcycled items, Lipsticks, Bralettes, Makeup, Bath & Body items, swimsuits, and anything $20 and under.

All coupon code sales (i.e., Nanny20, Hot25, Janice35, etc.).

All Holiday items (ie, Christmas, Halloween, Thanksgiving, etc.).

Warehouse sales, takeovers, and all other vendor location sales.

We are not responsible for customer personalization errors. Personalization orders must be in writing.

Free gifts, raffles, drawings, and any other item known as "Freebies" are not returnable or exchangeable.

If a return is denied, you may choose to have items sent back to you at your expense or donated to charity. After 30 days, any denied, unclaimed returns will be assumed as forfeited and donated to a local charity of our choice.

In order to continue to provide amazing customer service and competitive pricing, this policy must be enforced without exception. Please forward questions or concerns to rusticrhinestoneboutiquetx@gmail.com.

Rustic Rhinestone Boutique

209 E McLeroy Blvd Unit A, Saginaw, TX 76179

Phone: 817-353-2050

Email: rusticrhinestoneboutiquetx@gmail.com